FOS Internship – find out what you are good at
Your FOS internship at Hotel Knorz is not only meant to show you how a hotel works, but above all to help you discover what you are good at in real working situations. At the beginning, you deliberately try tasks from six areas: Making & Building, Designing & Inventing, People & Hosting, Organising & Structuring, Digital & Tinkering, and Own Ideas & Responsibility. You do not work only on practice exercises; you take on real tasks from breakfast, reception, guest service, business administration, marketing, digitalisation and organisation. You organise project tasks through Trello and learn to take ownership of a task, move it forward and ask for help when you need it. Once you have tried different areas, around 70 percent of your project tasks can come from fields that suit your strengths, while about 30 percent continue to challenge other abilities. The goal is not that you already know everything, but that you are curious, reliable, comfortable working with people and increasingly able to develop solutions independently. By the end, you should be able to say not only that you worked in a hotel, but that you understand better how you work, what suits you and which skills you want to develop further.
Learn more about the FOS Internship
Frequently asked questions about your FOS Internship at Hotel Knorz
What will I actually do during my FOS internship at Hotel Knorz?
You will try real tasks from six skill areas: Making & Building, Designing & Inventing, People & Hosting, Organising & Structuring, Digital & Tinkering, and Own Ideas & Responsibility. In addition to project work, you take part in the real hotel operation, for example at breakfast, reception, guest service and in business administration.
How do I organise my tasks and how much responsibility do I get?
We use Trello as a shared workspace. You choose suitable tasks from the task pool, move them through the workflow and take responsibility for keeping them moving. If you get stuck, you move the task to “Need help” and ask for support. After you have tried different areas, around 70 percent of your project tasks can focus on your strengths while about 30 percent continue to challenge other skills.
Do I need special clothing, equipment or anything else?
No special workwear or your own equipment is required. We provide Hotel Knorz shirts; you only need comfortable trousers and closed, non-slip shoes. Before the internship, you also need the required food-safety instruction under the German Infection Protection Act because you will work with breakfast and food; schools normally help organise this.
Where should I report on my first day?
On your first day, simply come to the hotel reception. Someone from the team will meet you there and help you get started.
Do I need to bring my own food or drinks?
No. We normally eat together from the breakfast buffet at around 10:30, and drinks are provided throughout your internship.
The exact working hours and school requirements are coordinated with the rules of your Fachoberschule and the applicable youth employment protection requirements.