More theory
Because you work only around 20 hours per week at the hotel, you have more time for university, business administration, academic research, management theory, leadership and strategic thinking.
In the dual study programme, you work only around 20 hours per week at the hotel. That is exactly why you learn more business theory, management and academic research than you would in the apprenticeship.
You still train in Knorcierge service, understanding guests, online marketing and hotel management. The difference is that you combine this practical experience with a bachelor’s degree.
More theory: business, management, leadership
Because you work only around 20 hours per week at the hotel, you have more time for university, business administration, academic research, management theory, leadership and strategic thinking.
A bachelor’s degree can accelerate your progress up the career ladder later on. Internationally, a university degree is often understood more readily than a German vocational qualification.
You learn anticipatory service: reading guests, recognising their needs early and acting with precision. This skill is valued in boutique, luxury and ultra-luxury hotels.
The main difference from the apprenticeship is not that you do something completely different at the hotel. You still learn about guests, reception, reservations, marketing, figures, processes and Knorcierge service.
The difference is the balance: while the apprenticeship is faster and more strongly practice-led, the dual study programme is more academic. You work with us for only around 20 hours per week and devote the rest of your time to university, lectures, exams, theory and independent study.
In perspective
The dual study programme gives you academic depth and a bachelor’s degree. It takes longer and is considerably more expensive at private universities.
The dual study programme suits you if you are not just eager to start working, but deliberately want more theory, management knowledge and international opportunities.
A bachelor’s degree is often an advantage precisely because the hotel industry offers careers all over the world. It is internationally recognised and can help you progress more quickly into leadership positions, management programmes or upscale hotel groups.
Private universities often charge €500–600 per month. An attractive alternative is the Business Administration and Service Management bachelor programme at Deggendorf Institute of Technology, with a specialisation in Hospitality Management.
At the hotel, you learn from real guests and real processes. At university, you learn the theory that will later help you lead, scale and assess those processes strategically.
Reception, reservations, guest communication, breakfast and day-to-day workflows.
Accounting, costs, revenue, investments, performance indicators and control.
Online and digital marketing, target groups, sales and brand building.
Pricing, demand, booking channels, occupancy and strategic decisions.
HR management, communication, team dynamics, responsibility and organisation.
Understanding guests, recognising needs and making stays better.
Ethics, resources, service design and sustainable hotel processes.
Data analysis, market research, projects, bachelor thesis and reflection.
University gives you theory. Hotel Knorz gives you the person standing in front of you. The combination is what makes it powerful: you learn to understand processes while reading guests precisely.
You spend fewer hours at the hotel than an apprentice. That means these hours need to be used more intensively: observe, act, reflect and connect experience with theory.
Look closely at situations in the hotel.
Use theory to understand what is happening in the business.
Put concrete solutions into practice when working with guests.
Consider practical cases from an academic and strategic perspective.
Develop management skills through experience.
The apprenticeship is faster, less expensive and more practical. The dual study programme is more academic, takes longer and offers greater international mobility.
The academic route for people who deliberately place greater value on theory, management and international career options.
The fast, practical and cost-effective route for school leavers with Abitur or Fachabitur who want responsibility and a full salary sooner.
Back office
Apprentice flat
International hotel industry

Hotel business administrator / host / operational expert. Marion teaches you hotel operations, how to understand guests and how to organise the work.

Hotel business administrator / digitalisation / marketing / strategy. Christoph connects everyday hotel operations with management, marketing and systems thinking.

In your day-to-day work, you learn not only from individual trainers but from a small team where responsibility, knowledge and experience are shared directly.
If you want a bachelor’s degree, think internationally and are ready to combine theory, exams and hands-on work, the dual study programme could be right for you. At Hotel Knorz, you learn Knorcierge service, online marketing, how to understand guests and how to take responsibility.